Friday, October 21, 2011

The Auditors' Dilemma: Audit Findings

I work in an audit firm where we have to perform the Internal Audit for clients. It is a outsource job and it’s an exciting job to be frank. But the only problem is that, after a while I found out that my colleagues are obsessed with the audit findings. I felt like going mad, as I don’t really feel that it should be this way because auditing is not a game, where we are set to win, meaning if you manage to raise findings (client’s weaknesses) then you are good at your work, so they say. For me, auditors are hired for a job to detect the weaknesses of a certain control in the organization and if there are no findings or lesser findings to be raised then that is something we auditors have to accept because it may be a fact that the clients controls is good or getting better.

For a while now I felt isolated since I feel like I don’t meet the “good” auditor criteria group. Then I thought that maybe I’m the only one who feels this way, and then it’s just nonsense to think about it.

Today, I found an article on the internet talking about the same issue. I was so shocked and at the same time felt relieved since I’m not the only one who thinks about auditing the way I did. It really is a big world out there but yet so small.

You can read for yourselves.

Copied & paste from: http://findarticles.com/p/articles/mi_m4153/is_1_58/ai_71268484/

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INTERNAL AUDITORS OFTEN PLACE TOO MUCH EMPHASIS on identifying problems. Although our duties largely consist of ensuring compliance with prescribed procedures, this does not mean that our goal should be to report negative information. In fact, I believe that we should approach each audit with the hope that there are no findings at all.

At the end of an assignment, many auditors will refer to a significant discovery as a "good" audit finding. Such terminology implies that we "got 'em" by finding something wrong. Auditors who think this way often take pride in uncovering problems during a relatively short engagement that fulltime employee who works in the area more than zoo days a year didn't notice. This type of attitude toward audit work sends the wrong message to our clients.

The term "finding" is actually a misnomer. If a problem exists, auditors are not usually the ones who discover or identify it. Instead, it's more likely that the workers or management in the area already knew of the problem but just haven't addressed it yet. Calling this a finding suggests that our clients were hiding the problem and that we found it--a "hide and seek" game between auditors and clients that organizations don't need to play. I prefer to label the issues encountered during an audit as either "ineffective controls" or "risks that have not been addressed." These terms are more consistent with the objectives-risks-controls formula in the Committee of Sponsoring Organizations of the Treadway Commission's (COSO) framework of internal control. They also reflect the more forward-thinking and cooperative approach toward which our profession is evolving.

We certainly don't want to create the impression that auditors take pleasure in finding problems and that the more we find, the more satisfied we are. This type of attitude does not benefit the audit department, nor does it foster a positive relationship between auditors and their clients. We shouldn't send a message to the organization that auditors enjoy finding controls in a compromised state.

I think the correct attitude is to celebrate when we find nothing wrong on an audit. Of course, I'm not suggesting that we scale back our audit procedures or ignore the problems we find. Rather, when we examine an area and find nothing worth reporting, we should view it as a success for the whole organization, and not as a failure for the auditors.

A "good" audit report entails positive news for our clients. Or, as management might say, "the best audit report is no audit report at all."

Larry D. Hubbard, CIA, CCSA, CPA, is principal of Larry Hubbard & Associates in Bethesda, Maryland.

COPYRIGHT 2001 Institute of Internal Auditors, Inc.
COPYRIGHT 2002 Gale Group

6 comments:

s a r said...

salam beb, serius aku tak faham. :D

hansuke said...

salam.

takpe sar. tak perlu faham, org dalam bidang accounting / auditing je akan faham benda ni :)

Deeeee said...

Salam,

It is a mind set which need to change. Nevertheless, I would agree with you.

When there's no finding, yes we have to accept the fact. YES, it is no FINDING and we're satisfy with the control in place.

But, when there's a lacking in the process, surely got FINDING punya.

Word "FINDING" tu yang nightmare, tol kan?

When we do IA, few things we must remember, to bring a systematic, disciplined approach to evaluate and improve the effectiveness of risk mgt, control and governance process. Judgmental work, I can say. Well ppl also make mistake and auditor also a human who can make mistake. That is why, a certain process we have to do it before finalizing report.

Kalau buat EA ada mgt letter yang most of company sometimes ignore dan buat IA audit FINDING yang mgt tak suka nak jawab.

Dah panjang melebar pulak. Ahywhere, as long there is a risk involve or lack in process, there is for sure a FINDING. hahaha FINDING lagi (I do hate FINDING) jadi auditor serba tak kena jadi mgt lagi serba tak kena.

hansuke said...

dayah:

well, tell that to ur juniors..haha~

sbrnya kalu buat audit n control company tu weak mesti ada jumpe "finding" dalam control, tapi itu bukan the point of this post.

point dia, bila auditor jadi giler nak raised finding, sampai satu tahap, we auditors would say: "i think i've found a great finding", seolah-olah, nak kenakan client akan mistake mereka.

yes, the mind set tu penting. sebab tu chartered accountant yg tulis article ni sangat tepat dengan maksudnya.

tanpa sedar, kebanyakkan auditor, terlalu "obsessed" dengan finding, malah kalu takda findings, sampai cari supaya ada findings, padahal, audit is about test n samples.

auditors' way of thinking needs to change, obviously :)

thanks for sharing ur opinion.

Mr Finding Man said...

salam

aku ni keje auditor jgak, tp baru je setahun jagung, tapi ada hati nak memberi komen, heheh.

aku rasa, kalo aku jumpa finding aku rasa aku la auditor yg paling power di seantero dunia. yela, management keje situ tiap2 hari sampai setahun, tp aku yg datang setahun sehari pun leh jumpe berpuluh2 finding, memang hebat gila tak hengat la aku. boleh la nak panggil aku Mr. Finding, aku tak kesah, heheh.

finding aku pulak macam2 jenis. cashier tak pakai stokin pun aku nak jadi finding. ape? ko ingat tu tak material ke? material tu, kalo tak pakai stokin kang kaki busuk, kalo kaki busuk kang customer lari. kalo setiap sepuluh minit 1 customer lari, kalo sejam dah 6 customer, kalo sehari dah 36 org, kalo setahun lompat dah 13176 org customer lari. kalo setiap customer tu belanja average 10 higgit sorang, client aku boleh rugi RM 13,176,000.00 dalam masa seratus tahun.. rugi besar tu beb! so sebab tu aku rasa cashier tak pakai stokin adalah satu finding yg sangat penting untuk meningkatkan kualiti internal control seterusnya menambahkan mutu corporate governance client aku. tu tak masuk lagi citer pasal finding aku pasal promoter lupa gosok gigi, boleh rugi billion2 ringgit tu dalam masa 2 ribu tahun lompat..

lagi satu aku nak tanya? larry d. hubbard tu sape? dah hebat sangat ke dia sampai boleh bukak audit firm sendiri? kalo setakat publish journal satu tu aku heran la.. aku rasa dia punya pengalaman tak cukup lagi tu.. manager kat kompeni aku lagi power pasal tu laa dia kata hubbard tu tak betul. dia kene belajar dari manager aku, nanti baru dia pandai cari finding.

akhir kata, majulah finding untuk audit. hehe.

wassalam.

hansuke said...

Mr. Finding Man:

Salam.

firstly aku nak gelak. hahhahah~ ko memang best bro (nabil raja lawak). eh, ko ni laki ke pompuan? takpela, aku bajet ko "bro" je la, sebab bunyi cam laki je :D

ko kije kat firm mana bro? aku nak kije tempat ko plak la..cam best je raised finding stokin busuk. hahah~ nanti boleh raise findings pelik2 cam findings company ko..haha~

larry hubbard tu Chartered Accountant kot bro. tak kisah la dia tulis satu je journal atau banyak journal tapi article dia terbaik..haha~

akhir kata, suh manager ko tulis article skit tengok hebat tak hebat..hehe~

p/s: apala website ko accaglobal la plak, sengal ke apa..haha~